...you are stuck babysitting.
When you promoted your best technician off the tools to Operations Manager, Field Manager, Technical Manager or 2iC, you expected freedom....
Instead you got a second full time job managing them.
Your Manager gets their dopamine hit from solving technical problems, so when things get busy, they default to jumping back on the tools instead of leading the team
You are constantly interrupted with messages, emails and "quick" calls asking for permission or direction on tasks they should own.
Your Manager struggles to hold former mates accountable, allowing minor underperformance to slide until it explodes into a client problem on your desk or team culture blow up.
You Manager gives away scope for free, ignores utilisation rates, taking away your profit margins and eroding your freedom goals because no one ever taught them SME service business economics.
Your processes live entirely inside key people's heads. If a key team member leaves, delivery collapses.
You hear no proactive updates from your Manager... in fact the only time you hear about what's coming is when you ask.
The SME Leaders Club is the operational engine room designed to solve this exact problem.
We transform your top technical producers into commercially fluent, high-performing managers so you can reclaim your time, protect your profit margins, and build a self-running asset.
The SME Leaders Club is not another theoretical management course full of academic fluff.
It is a practical, action-oriented execution program that trains your manager inside your business while giving you direct strategic oversight.
We'll turn your Manager into a commercial Leader, so you don't have to.
Reclaim 10 hours a week back within 60 days... or your money back
We step into your service business, train you 2iC to take over delivery oversight, and systemise your operational cadence.
If your manager hasn't freed up at least 10 hours on your weekly calendar by Day 60, you'll get your money back.

Phase 1 - 4 | 12 week accelerator
Focus: We'll give your Manager the commercial skills they need to lead your business
Outcome: Reclaim 10+ hours a week of your time and get a real business ROI on your Manager's role
Phase 5 | 9 months ongoing support
Focus: ongoing live execution support, access to the peer community, annual SME Leaders Summit, and continuous sprint planning to keep your operational engine running smoothly year-round.
Outcome: We'll hand hold so you don't need to
Phase 1: The Transition
Focus: Moving from Do-er to Leader
Outcome: Manager delegates effectively; Founder gets 4+ hours back
Phase 2: Increasing Bottom Line
Focus: Commercial Literacy, Scope Creep and Operational Cadence
Outcome: Protected profit margins, zero scope leakage, predictable cash flow
Phase 3: Enforcing accountability and execution
Focus: Leading peers, tough feedback and root cause problem solving
Outcome: Zero refereeing of team drama, errors fixed at system level
Phase 4: Scalable systems and departmental growth
Focus: Standard operating procedures (SOPs), scorecards and quarterly sprints
Outcome: Self running operational engine, complete operational hand-off
Phase 5: Ongoing support
Focus: practical action and week to week implementation support
Outcome: We'll do the hand holding for you
Frequently Ask Question
This is precisely why they need it. The Accelerator isn't theoretical study - it's applied directly inside your business from day 1.
Our entire Club has been designed with the busy operational needs of SME's in mind, not large corporates.
Accelerator sessions are delivered in micro-learning bites of 2 hours per a week.
So your manager, learns and implements on a rapid loop giving you faster ROI in your business from your Manager.
The program actually frees up capacity as they go. By shifting them off the tools and teaching them to manage team capacity, you gain immediate operational relief rather than adding to their and your workloads.
Great managers are built, not born.
Most technical producers fail in management because they are promoted without a framework, leaving them stuck in the "Player-Coach" trap.
Through our Accelerator and ongoing support we arm them with real world management skills, commercial literacy, and leadership confidence.
If they have the willingness to step up, we provide the exact operational system to get them there.
Absolutely not. We know you (and we) don't have time for 50-page textbooks.
Everything in the SME Leaders Club is plug-and-play.
You get actionable 1-page toolkits, simple SOP creation frameworks, and real-world scripts you can use in your daily standups and weekly 1-on-1s immediately.
Plus, you get direct access to weekly Open Q&A Coaching Sessions to solve active issues happening on your floor or in the field right now.
Simple and risk-free. Have your manager complete the action items and attend all sessions of the Accelerator. If you haven't reclaimed at least 10 hours per week by Day 60, from reduced daily interruptions, fewer status meetings, and better delegation simply show us they've implemented the toolkits, and we will issue a 100% refund.
Expect 2 hours per week of structured focus modules with our trainers during the 12 Week Accelerator. Then ongoing support as needs when tricky challenges come up through attending the live weekly Q&A coaching session.
The Accelerator is what gives your Manager the skills to launch. After the 12 weeks, your Manager receives 9 months of ongoing execution support, access to the peer community of 2iCs/Ops Managers, annual SME Leaders Summit, and continuous sprint planning to keep your operational engine running smoothly year-round.
Online! So no matter where your business and Manager are in Australia they can dial in and save on travel time and cost. Implement live into your business!

Aaron is an operational business architect, strategist, and the driving force behind the SME Leaders Club.
Having worked closely with founders of $1M - $5M service businesses, Aaron understands the exact frustration of working 60-hour weeks while acting as the chief firefighter and team referee.
Aaron designed the SME Leaders Club to give Australian business owners their time, profit margins, and headspace back.
It has been designed to bridge the gap between technical expertise and commercial leadership, equipping promoted managers with the exact toolkits, scorecards, and boundary setting formulas needed to run operations autonomously.
Known for a practical, zero-fluff approach, Aaron combines real-world operational execution with practical management frameworks, ensuring your 2iC steps off the tools and gives you a real business ROI.